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Knowledge Management and Partnership Advisor – USAID (Washington, DC)

Department: USAID Technical and Professional Support Services (USAID TAPSS)
Location: Washington, DC
Urgent Need to Fill
Background:

The Bureau for Development, Democracy, and Innovation (DDI) integrates technical expertise with values-driven, cross-cutting priorities and modern approaches to the way USAID performs its work. It provides client-centered technical services to USAID’s missions worldwide, supports programming to innovate, learn and address emerging issues, and provides technical leadership within the Agency and externally to enhance development and impact. USAID’s Private Sector Engagement (PSE) Hub, situated within DDI, supports the Agency to expand and deepen collaboration with the private sector to achieve greater development outcomes. The PSE Hub’s mission is to create the institutional conditions, operating infrastructure, and capacity necessary to expand engagement with the private sector in the United States and partner countries. The Hub delivers capacity- and systems-building support for engagement with the private sector in all Operating Units and all countries where we work.

The incumbent will join the Scalable Innovation team and help support the dissemination and uptake of new tools, models, and methods for private sector engagement across USAID. The Scalable Innovation team works with USAID Missions and Operating Units (MBIOs) interested in developing and piloting innovative PSE tools. A key component of this work involves documenting and sharing lessons learned, as well as generating evidence of impact from these pilots. The incumbent will lead the development, implementation and refinement of the learning framework for the Scalable Innovation team. Additionally, the incumbent will work closely with other teams across the PSE Hub to support the scale-up of promising new PSE tools being developed. This includes working with the PSE comms team to develop blog posts or webinars, developing implementation guidance with the Field Services team, and helping to develop content for training.

The incumbent will work closely with the PSE Hub, and will report directly to the Managing Director of the Scalable Innovation team.

Duties and Responsibilities:

The incumbent’s specific duties include, but are not limited to:

1.       Support the development and roll out of an internal incubator within the PSE Hub focusing on innovative PSE;

2.       Develop, implement and refine the Scalable Innovation learning agenda, and ensure alignment with the larger PSE Hub monitoring, evaluation and learning plan;

3.       Identify, design and develop  methods and processes for data collection and analysis, and use the information to iterate on the Incubator’s innovations;

4.       Work with other teams across the PSE Hub, to develop training materials, knowledge management products, and implementation guidance to help scale new PSE tools across USAID;

5.       Draft internal and external communications materials in partnership with the communications team;

6.       Other duties as assigned.

Required Qualification, Education and/or Experience:

  1. A minimum of 5-8 years of progressively responsible experience in creating, designing, and implementing knowledge management strategies and systems and/or M&E systems for donor-funded projects.
  2. Knowledge of and experience with contemporary knowledge sharing platforms, including file sharing and collaboration platforms, that can serve multiple units within a decentralized organizational structure.
  3. Demonstrated success in leading, coordinating, and contributing to the timely delivery of quality and technically sound knowledge management products that promote learning and collaboration.
  4. Experience coordinating and facilitating virtual meetings – everything from small, participatory workshops to large-scale webinars.
  5. Experience developing an institutional or programmatic learning agenda, and record of success in coaching teams through the process of becoming a more active ‘learning organization’, which also includes developing and monitoring KM metrics to inform decision-making of USAID/client workstreams.
  6. Ability to work independently and collaboratively and keep to tight timelines.
  7. Must have a proven ability to work independently with minimal supervision.
  8. Master’s degree (or higher) in international affairs, public administration, public policy, or a related field preferred.
  9. Familiarity with the USAID Private Sector Engagement Policy, market-based solutions, and/or experience at USAID.
  10. Experience with facilitating virtual communities of practice or ‘knowledge sharing networks’ – including crafting community structure, targeted content development, ongoing promotion of community vitality and fostering uptake and engagement in robust KM practices, etc. —  to support knowledge capture and sharing across a large but decentralized organization.
  11. Familiarity with technical issues such as KM taxonomy, protocols for compiling, input and maintenance of knowledge products, and effective design of search tools and functions.
  12. Experience educating internal stakeholder groups on the benefits of cross-unit collaboration in effective knowledge capture, and the importance of developing long-term institutional knowledge pools.

Estimated Schedule:

Full-time

Place of Performance:

Washington, DC –  Ronald Reagan Building (RRB).  On-site support with limited telework as determined by USAID Agency Policy.

Travel – Limited International and Domestic Travel

Please email info@esghire.com for more information.